When a large percentage of the workforce adopts an enforced new way of working, the organisations that have the technology in place, are quick to adapt their methods of communication, and understand the impact of such a drastic change on their workforce are better placed to weather the external disruption to their business by minimising the internal disruption.
Working from home would not be possible without internet-connected digital tools and platforms that allow workers to connect, communicate and collaborate. These Enterprise 2.0 technologies are networked through internet connections and contain ‘social’ or collaborative layer functionality such as sharing documents with other workers, communicating in faster, less formal ways through instant messaging, and finding information across a wider pool of sources.
Enterprise 2.0 technologies are defined by their characteristic collaborative layer that increases workers productivity through fostering connected, collaborative ways of working.
The technologies include: